Manage contact handles

A contact handle groups the personal and organizational information required for domain registration. You can create these handles in advance to assign the required roles - OWNER, ADMIN, and TECH - during the order process.

Create a contact handle

You manage your contacts centrally within the portal to keep your data consistent.

1. Open the STACKIT Domain Portal
2. Select Contact Management from the side menu under the MANAGEMENT section.
3. Click Add contact-handles.
4. Enter the required information in the modal:
   • First name and Last name.
   • Organization, Street, House number, City, ZIP Code, and State.
   • Email and Phone number (including the international prefix).
5. Click Save to create the handle.

Set a default contact handle

You can define one handle as the organization default. The system automatically pre-selects this handle for new domain orders if you do not specify a different one.

1. In the Contact Management overview, locate the handle you want to set as default.
2. Click the three-dot menu next to the handle.
3. Select the option to set it as the default.
4. Verify the setup. The handle now displays a blue DEFAULT badge, which is also visible during the domain order process.

Delete a contact handle

You can remove handles that you no longer need to keep your overview clean.

You can only delete a contact handle if it is not currently assigned to an active domain and is not set as the organization default.

1. In the Contact Management overview, click the three-dot menu next to the handle you want to remove.
2. Select Delete.
3. Confirm the action in the prompt. The system returns a success message once the handle is removed.